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Die Tragik der Algorithm Aversion

Ibrahim Filiz, Jan René Judek, Marco Lorenz, Markus Spiwoks

sofia Diskussionsbeiträge 2021, No. 2 https://doi.org/10.46850/sofia.9783941627888

Algorithmen bewältigen viele Aufgaben bereits zuverlässiger als menschliche Experten. Trotzdem zeigen einige Wirtschaftssubjekte eine ablehnende Haltung gegenüber Algorithmen (Algorithm Aversion). In manchen Entscheidungssituationen kann ein Fehler schwerwiegende Konsequenzen haben, in anderen Entscheidungssituationen nicht. Wir untersuchen im Rahmen eines Framing-Experimentes den Zusammenhang zwischen der Tragweite der Entscheidungssituation einerseits und der Häufigkeit der Algorithm Aversion andererseits. Dabei zeigt sich, dass die Algorithm Aversion umso häufiger auftritt, je gravierender die möglichen Konsequenzen einer Entscheidung sind. Gerade bei besonders wichtigen Entscheidungen führt somit die Algorithm Aversion zu einer Reduzierung der Erfolgswahrscheinlichkeit. Das kann man als die Tragik der Algorithm Aversion bezeichnen.

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